Leadership does not just come from a CEO or boss. Every one of us has leadership abilities and the key is finding out how to make the most of them.
ENGAGEMENT & ADVOCACY
Engagement & Advocacy mean different things to different people. But one thing is constant, results happen when people engage and advocate.
RELATIONSHIP BUILDING & MANAGEMENT
Looking to build your sphere of influence? Networking is great, but it is beginning step in a much larger and richer experience in both your personal and professional life.
THE CUSTOMER EXPERIENCE
Do you remember a really great customer experiencing? A really bad one? Find way to create raving fans from every experience and touch point with your customers.
WORK-LIFE BALANCE
Since we were young, we have been told "you can have it all", but at what price. Learn some common sense approaches to the work-life balance puzzle.
HIRING & RETENTION
The saying goes :hire slow & fire fast". So why do so many do it in reverse? Learn how to make smart hires and keep them happy.